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We said it last year and we will say it again. There will be mail delays as the holidays approach. There’s been a ton of news surrounding the new first-class service standards that, for some addresses, add 2-3 days to the delivery timeline. These delays continue to affect insurance customers who send their payments by mail. Many don’t even receive their bills until AFTER the payment is due. Mailed payments are taking over a week to get to the right place. When a payment deadline is missed, insurance companies asses late fees and send cancellation notices. For this reason, we recommend paying your insurance bills online or by phone. Most carriers offer these options, and we encourage our clients to take advantage of them.
If you are billed directly by your company, go to their website or go to our BILLING page to find the right link. Check their sites for information on online billing options. We can provide your policy number or any other information needed to assist you in setting up your account. If Brock-Norton is billing you, we now offer the ability to pay your insurance premium online via ACH or credit card with ePayPolicy. The ePayPolicy service is fast and secure. Please contact us if you’d like more information.
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Congress has recently passed the COVID Relief Bill which extends portions of the CARES Act that was passed in March. As part of the relief for small businesses, a second draw option for PPP loans may be available to you. Many are still combing through the full text of legislation to provide clarity on the bill. We at Brock-Norton understand these changes may impact your business and are working to provide resources as they are made available. For a concise breakdown of the COVID relief bill, please click on the link below to read the FAQs from the United States Chamber of Commerce.
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About UsBrock-Norton Insurance Agency was born in 1992 when Jim Norton, Sr. and Everett Brock combined their agencies and talents. We have steadily grown to become one of the premier Property & Casualty agencies in the Washington DC area with clients in almost every state. As an independent insurance agency, our goal is to assist you in all your insurance needs. Categories
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December 2025
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